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Edgesight some devices not updating

Edgesight 5.4 Devices not all updating



EventID: 1309

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 21/11/2012 05:09:03
Event time (UTC): 21/11/2012 05:09:03
Event ID: 253f40dc21e443718a8b4ae7da0f3f58
Event sequence: 19
Event occurrence: 4
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/edgesight-1-129979474088414087
Trust level: Full
Application Virtual Path: /edgesight
Application Path: C:Program Files (x86)CitrixSystem MonitoringServerEdgeSightPages

Edgesight 5.4 ASP.net eventlog erro 1309


Solution: http://support.citrix.com/article/CTX132116

Overview of fix

Open the %ProgramFiles(x86)%CitrixSystem MonitoringServerEdgeSightPages folder on the EdgeSight server. Open the web.config file in Notepad

If the web.config file already contains the <appSettings> tag, then you have to insert the <add> tag under the existing <appSettings> tag.

</system.web> </location>

MaxHttpCollectionKeys” value=”50000″ />


5000-10000 typical config – we raised ours to 50000 for teh backlog of info where the agents hadn’t updated in 2-3 days

Web Interface 5.4 – SLOW

Our webinterface 5.4 on Windows server 2008 R2 was slow as hell for the first time load for any user or just after a reboot. Be sure to check your ASPNET version and path first.

Edit the ASPNET.config file Path: “c:WindowsMicrosoft.NETFrameworkv2.0.50727Aspnet.config between the

<generatePublisherEvidence enabled=”false”/>


<?xml version=”1.0″ encoding=”UTF-8″ ?>
        <legacyUnhandledExceptionPolicy enabled=”false” />
        <legacyImpersonationPolicy enabled=”true”/>
        <alwaysFlowImpersonationPolicy enabled=”false”/>
        <SymbolReadingPolicy enabled=”1″ />
 <generatePublisherEvidence enabled=”false”/>

REFERENCES: http://support.citrix.com/article/CTX117273