Home » Uncategorized » Page 3

Category: Uncategorized

Moving the Edgesight 5.3 Database

Steps to move Edgesight 5.3 Database (same versions)

This post assumes that you have already moved the SQL Database and SSRS.
Its your responsibility to backup your edgesight configuration before making these types of changes.

From Edgesight1) Backup “C:Program Files (x86)CitrixSystem MonitoringServerEdgeSightPagesweb.config”
2) Find <connectionStrings> xml tags in file and exid the “Source=olddatabase” to the new database “source=newdatabase”
3) Check the system registry for
 
[HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixSystem MonitoringServerEdgeSight4.0Config]
“ZTECH_CONNECTION”=”Data Source=SERVER\INSTANCE;Database=DATABASENAME;Integrated Security=sspi”

[HKEY_LOCAL_MACHINESOFTWARECitrixSystem MonitoringServerEdgeSight4.0Config]
“ZTECH_CONNECTION”=”Data Source=A-EDGESIGHT\ITI03;Database=EdgeSight;Integrated Security=sspi”

4) Restart Edgesight Services or reboot.
Check Edgesight Starts
Check you can login with edgesight ’email’ login
Check Reporting Services still working

Under Edgesight Website Configure Tab > Server Configuration > Status > Check no errors listed especially under Server Script Host Status.

RDP Settings for Right monitor without network auth

Settings to open RDP on secondary Screen without network authentication

screen mode id:i:2
desktopwidth:i:1280
desktopheight:i:1024
enablecredsspsupport:i:0
session bpp:i:24
winposstr:s:0,1,1578,56,2378,656
compression:i:1
keyboardhook:i:2
displayconnectionbar:i:1
disable wallpaper:i:1
disable full window drag:i:1
allow desktop composition:i:0
allow font smoothing:i:0
disable menu anims:i:1
disable themes:i:1
disable cursor setting:i:0
bitmapcachepersistenable:i:0
full address:s:lvvsctxiti02
audiomode:i:0
redirectprinters:i:1
redirectcomports:i:0
redirectsmartcards:i:1
redirectclipboard:i:1
redirectposdevices:i:0
autoreconnection enabled:i:0
authentication level:i:2
prompt for credentials:i:0
negotiate security layer:i:1
remoteapplicationmode:i:0
alternate shell:s:
shell working directory:s:
gatewayhostname:s:
gatewayusagemethod:i:4
gatewaycredentialssource:i:4
gatewayprofileusagemethod:i:1
promptcredentialonce:i:1
drivestoredirect:s:

Oracle Developer Suite 10g (10.1.2.0.2) Installation on Windows 2008

Problem:
When Oracle Developer Suite 10g on Windows 2008 Server the installer fails giving an error message
“Checking Operating system version must be 5.0, 5.1 or 5.2….. Actual 6.0 – Failed”

Resolution:
Combination of fixes to get installed correctly
Set the virtual memory of the server for 2048 and 4096 (not system managed)
Right click the installer.exe and set the compatibility for this app as Windows XP (SP2)

References:
http://forums.oracle.com/forums/thread.jspa?threadID=586870

Disable Safe Sleep Mode on MacOSX 

ISSUE: My Mac is showing less free hard drive space than I am currently using?
 
If you turn on the show sizes option in MacOSX
Finder > View > show view options > calculate all sizes
the total folder sizes dont match that of the reported drive free space
 
further research showed that (among other things)
private/var/vm/sleepimage taking up too much space. (equal to the system ram in the laptop)

RESOLUTION:

Check if you have Trend Smart Surfing installed that the log files are not growing too large
/private/var/logs/TrendMicro/TmLoginMgr/*
 
otherwise you can disable safe sleep mode (ie hibernate)
Run the following in a terminal session, reboot and then delete the file
 
$ sudo pmset -a hibernatemode 0
$ sudo nvram "use-nvramrc?"=false
 
reboot
 
sudo rm /private/var/vm/sleepimage
 
 
This does however mean that if the power cuts to the device while its sleeping - all work is lost.
Handy for laptops to keep this option on.

UNDO:
to reenable change to 3 and =true
 
 
done!

Published applications launching explorer instead of initial application for specific users

Problem: When users open a new published application the application was not loading, and launching a published desktop instead.


There is little in the way of things logged in the windows event log.


We tried a number of KB articles and Support ideas from forums.
http://support.microsoft.com/kb/969940
http://support.microsoft.com/?kbid=918165&SD=tech
http://forums.citrix.com/message.jspa?messageID=401530
http://support.citrix.com/article/CTX108784
http://support.citrix.com/article/CTX110341
http://support.citrix.com/article/CTX112134
http://support.citrix.com/article/CTX127883
http://support.citrix.com/article/CTX991230
none of which worked


We also tried

Change the colour depth of the published app to match the desktop (24bit) – FAIL
Change colour depth to less than core desktop – FAIL
Changed to run as a ‘non seamless’ app – FAIL
Launching published app-v app – FAIL
Launching just executable (IE)- FAIL
Delete the users roaming profile – FAIL
Duplicate the troubled Account in AD – OK seamless all ok.



Exact Error Message
You have started windows explorer in your ICA Seamless sesson. This will obscure your local explorer desktop.
To re-enable the ica seamless connection, please log off and restart the seamless remote application.



Resolution:
Edit the troubled account/s with ADSI Edit and clear the userParameters section of their AD account. be sure to WAIT for AD replication if citrix servers or users are geographically dispursed or in different AD sites etc.


http://support.citrix.com/article/CTX120831

Specifics:
Windows Server 2008 SP2
Citrix Xenappp 5.0

Keywords: outlook profile, office 2003 installation
Description:
Exact Error Msg: N/A Outlook Loads but with default settings, regardless of the specified settings in an MST transforms file.
Resolution: The PRF file is not specified or available (create this with the resource kit)
Setup the Office Run Once Key for outlook startup here
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionTerminal ServerInstallSoftwareMicrosoftOffice11.0OutlookSetup]
“ImportPRF”=”c:\Program Files\Microsoft Office\custom11.prf”
Tested:
Fixed:
URL Reference: http://office.microsoft.com/en-us/ork2003/HA011402581033.aspx
Keywords: sophos, citrix, terminal server
Description: Disabling shield icon
Exact Error Msg:
1. Put the computer in to install mode
Before you install Sophos Anti-Virus on any form of Terminal Server (including Citrix Metaframe) you must ensure that the computer is in install mode. To enter install mode, at the command prompt type:
Change user / install
Use the same command if you need to uninstall Sophos Anti-Virus from a Terminal Server.
2. Installation
1. Browse to your EM Library CID server and run the setup.exe, for example:
\servernameInterChk\setup.exe
2. Complete the installation of Sophos Anti-Virus.
3. Auto-updating
Auto-updating will be activated and Sophos Anti-Virus will pull updates directly from the InterChkCID share on your EM Library machine (or as stated in your updating policy).
You must, however, disable the Sophos AutoUpdate shield icon on a terminal services network, otherwise it may have a large impact on the performance of the network. The updates will continue in the background without the shield icon.
To disable the Sophos AutoUpdate shield do one of the following:
Go to StartAll ProgramsStart Menu and remove the ‘AutoUpdate Monitor’ link.
OR
Browse to “C:Program FilesSophosAutoUpdateConfig” and open ‘imon.cfg’ into notepad. Change the value of:
AllowMonitorToRun = 1
to
AllowMonitorToRun = 0
NOTE: for Windows 2008 and Vista, the location of the folder is “C:Program DataSophosAutoUpdateConfig”
4. Remove computer from install mode
To exit install mode, at the command prompt type:
Change user / execute
Resolution:
Tested:
Fixed:
URL Reference: http://www.sophos.com/support/knowledgebase/article/28587.html
ArticleNumber: hp00066
Keywords: ”application” failed to start; citrix streaming
Description:
Exact Error Msg: the citrix server is unabled to process your request to star this published applications. Please Try again. If the problem persists, contact your administrator.
Exact Error Screenshot:

Resolution: Install the streaming client onto the citrix servers.

Keywords: lotus notes; citrix; notes.ini
Description:
Exact Error Msg: you cannot use the adminitration program while the domino server is running
Exact Error Screenshot:

Resolution: Copy the Notes Directory (h:notes7) and change the notes.ini file to point to the new database location
in this instance of the fix the citrix server had LOCKED the users database files, and needed to be rebooted, this was a workaround.
Tested: Y
Fixed: Y
URL Reference: http://www-1.ibm.com/support/docview.wss?rs=475&context=SSKTWP&dc=DB520&uid=swg21108555&loc=en_US&cs=UTF-8&lang=en&rss=ct475lotus
ArticleNumber: hp00060

Keywords:
Description:
Exact Error Msg: there is no citrix ssl server configured on the specified address
Resolution: Likely a proxying or DNS issue on the client side . In this instance all users were able to connect to the 2 separate access gateways, however people from their specific network were unable to connect.
The ISA Server proxy settings were incorrect, and once fixed, CAG access resumed.
Tested: y
Fixed: y