Problem: When pointing Xen Desktop 5.6 to a VMWARE management center you may receive the following error.
Error Message: Unable to contact the hypervisor. Check that the address, user name, and password are correct; the Controller and hypervisor are connected; and the SSL certificates have been set up correctly if you are using HTTPS. For more information see: CTX131512
Solution: Easy one really
- Ensure you are connecting to the Virtual Center server NOT the ESX or ESXi host itself.
- Install the certificate of the Virtual Center server into Trusted People Local Computer store (I just browsed to the site in IE and installed from there)
- Ensure you are using HTTPS in the Xen Desktop Wizard
- Ensure you place a /sdk after the Virtual Center servers https address ie.. https://vc.home.local/sdk
References: http://support.citrix.com/article/CTX131512
Great write up. although I found that you need to be logged in as the local admin to get the option “trusted people / local”, once i did this it was fine.