Users trying to utilise the self service features of the citrix pwd mgmt the services takes a long time to respond.
Resolution: under DCOM settings on the Password manager server
Open the DCOM settings > dcomcnfg.exe
My COmputer > COM+ Applications > Citrix Password Manager Data Proxy > Properties > Advanced Tab
SET: Server Process shutdown > Leave running when idle (default is enable idle shutdown = 3 mins)