Keywords: PNAgent, Citrix
Description:
Exact Error Msg: Citrix XenApp could not contact the server entered. this may be because the server is down, there is an error in the configuration file from the server, or the details entered are incorrect. Please try again.
Exact Error Screenshot:
Resolution: Enter the full path to the file including the files name ie: http://awesomecitrixserver6942/pnagent/config.xml 
Tested: Y
Fixed: Y
URL Reference:
ArticleNumber: hp00054