Home » KBArticles » user cannot log onto specific windows 2008 server – profile is locked – or doesnt exists (has been deleted) but user still cannot logon

user cannot log onto specific windows 2008 server – profile is locked – or doesnt exists (has been deleted) but user still cannot logon

Check the profile isnt locked on in use on the server (System Properties > Advanced System Settings> User profiles > Settings > delete the profile for the user in question
 
If that doesnt exist and the user is still having issues logging in (in our instance it was even after rebooting)
delete
HKLMSOFTWAREMICROSOFTWINDOWS NTCURRENTVERSIONPROFILELISTUSER SID

Error Message: Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL – Unknown
Source: User Profile Service
Event ID: 1500
Cause:
this happened when the c:users%username% folder was deleted – and the registry was still locked

Other references:

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